Website Terms of Use and Personal Data Protection

1. Terminology for the General Rules described below regarding the use of www.sidentbg.net, hereinafter referred to as the Website
   1. Content – all content (text and photographic materials) of the Website;
   2. User – any user who uses the Website;
   3. PRIMARY DENTAL CARE PRACTICE – INDIVIDUAL PRACTICE SI-DENT EOOD, UIC 202855480, with registered office in Varna, 112 Vladislav Varnenchik Blvd., floor 1, apt. 4 – owner of the Website;
   4. Cookies – a method by which information is stored locally in the User’s browser; small files composed of a set of textual information;
2. Rights and obligations of www.sidentbg.net
   1. www.sidentbg.net undertakes to comply with all requirements of the European Regulation on the Protection of Personal Data and to process and store users’ personal data lawfully and in good faith, solely for the purpose of providing the Website’s services and content;
   2. www.sidentbg.net undertakes not to disclose the User’s personal information to third parties without their explicit consent, except in cases of:
      • investigation of complaints regarding committed abuses;
      • court order or subpoena;
      • inappropriate User behavior on the Website or malicious actions;
   3. www.sidentbg.net undertakes not to collect, process, or store personal data such as:
      • political opinions;
      • racial origin;
      • religious or philosophical beliefs or membership in such organizations;
   4. www.sidentbg.net reserves the right to modify at any time the structure, content, design, or functions of the Website, as well as to terminate access to it without prior notice, in cases of violations on the Website or malicious behavior by the User;
   5. The Website content is subject to copyright. Any use of the Content that violates the General Terms and Conditions of use of the Website is expressly prohibited without the written permission of the PRIMARY DENTAL CARE PRACTICE – INDIVIDUAL PRACTICE SI-DENT EOOD;
   6. If the services used by the User do not meet their requirements or expectations, www.sidentbg.net reserves the right not to bear responsibility for this. www.sidentbg.net does not guarantee uninterrupted access to the Website or the absence of technical issues. As a result of using the Website, www.sidentbg.net reserves the right not to assume liability for damages or lost profits. www.sidentbg.net assumes no responsibility or obligation for compensation in the event of direct or indirect, incidental, or special damages related in any way to access to or use of the Website;
   7. PRIMARY DENTAL CARE PRACTICE – INDIVIDUAL PRACTICE SI-DENT EOOD bears no responsibility, including criminal, administrative, or civil liability, for the User’s use of the Website in a manner that does not comply with the Regulation or with generally applicable legal requirements;
   8. The Website contains links to other websites that are completely independent of www.sidentbg.net, and the Website bears no responsibility for the accuracy, completeness, or authenticity of the information contained on any of these websites;
3. Rights and obligations of the User
   1. The User of the Website has the right to view and use the platform in accordance with its intended purpose, as well as to use the Content only when the copyright of the PRIMARY DENTAL CARE PRACTICE – INDIVIDUAL PRACTICE SI-DENT EOOD is preserved and solely for non-commercial purposes. Use of the Content without reference to copyright is permitted only with the written permission of the Owner;
   2. Any actions by the User that hinder the operation of the Website or could damage the authority of the Website or its Owner are prohibited. In the event of such behavior, the PRIMARY DENTAL CARE PRACTICE – INDIVIDUAL PRACTICE SI-DENT EOOD undertakes to take the appropriate actions to eliminate the damage caused, without prior notice;
   3. The Website cooperates with third parties – business partners who provide Users with copyrighted texts, services, offers, and other information. Each User has the right to use the services offered by them, in which case the regulations of the individual websites apply;
4. Processing of personal data when using the Website or concluding a contract with the Owner for the use of services on the Website
   1. Data processed when using the Website:
      • technical data collected automatically, such as IP address, GPS coordinates, information about the device from which you visit the Website;
      • data obtained through the use of Cookies;
   2. Each User bears responsibility for the information they provide if it is untrue or refers to third parties without their explicit consent, as well as for any illegal or malicious use of personal data and information. If the User does not wish for this information to be collected and processed, they are not obliged to provide it. Any submission of information by the User is voluntary;
   3. All personal data and information stored for the User are deleted after the expiration of the technological retention period;
5. Protection and processing of personal data
   1. It is necessary to process and store the information you provide to us in order to improve the content and functionality of the Website, as well as to analyze trends in the online environment.
      • This information is stored for a certain period of time, and the necessary technical and organizational measures are taken to protect it against accidental or unlawful destruction, accidental loss, unauthorized access by third parties, alteration, disclosure, and other unlawful forms of access and dissemination;
   2. At each visit to the Website, the User is identified as such via their IP address. The IP address is a series of four numbers that designates the internet address from which the User accesses the Website, indicates the internet service provider, and can be traced by anyone who performs a search based on it;
6. Cookies, Google Analytics, Social Networks
   1. Cookies create anonymous statistics about the User’s preferences and behavior on the Website. Through them, the Website analyzes traffic and optimizes content. Cookies do not in any way link your visit to the Website with your personal data. Their use on the Website stores certain information and differentiates Users from one another;
   2. Types of cookies we use:
      • Analytical cookies – cookies used to track website visits and analyze how easily Users interact with the Website (Google Analytics cookies). Analytical cookies provide information such as which pages of the website the User visits and which device they use to view the Website, as well as other anonymous data. Google Analytics also uses IP anonymization via _anonymizelp. The maximum period for which we retain analytical data in Google Analytics is 50 months;
      • Precise targeting cookies – used to filter information that is irrelevant to you and should not be displayed. These are dynamic cookies from Facebook, Google, etc.;
      • Functional cookies – cookies that allow you to use the full functionality of our Website;
   3. The use of Google Analytics aims to generate statistics about website traffic and traffic sources;
   4. The information collected by the third parties mentioned above represents website performance and visit analysis – frequency, duration of visit, geographic location (city/village);
7. Applicable law
   1. In the event of unresolved questions and disputes, each user has the right to bring before the Bulgarian courts and the respective competent authorities all unresolved matters that the parties have failed to settle through negotiations and mutual agreement;
   2. For all matters not regulated by these terms, the provisions of the applicable Bulgarian legislation shall apply;